Frequently Asked Questions

In essence, partnering with an experienced luxury travel advisor not only saves you time and reduces stress, but also enhances your safety and adds meaningful value to your journey. You’ll have the benefit of speaking with a real person—someone who truly understands your preferences and provides tailored recommendations that no online platform can replicate. And when the unexpected occurs, whether it’s a global event, a pandemic-related complication, or a last-minute airline disruption, we’re here to step in and support you. With years of insight and foresight, we’re skilled at anticipating potential challenges before they arise—an invaluable asset in today’s ever-evolving world of travel. Most importantly, we’re available to you 24/7 should any disruptions affect your plans, giving you total peace of mind wherever you are in the world.

The simple answer is no—it doesn’t cost more to book through us. In fact, in many cases, you’ll actually pay less than if you booked independently. Thanks to our strong industry relationships and our membership in the VIP preferred partner programmes of the world’s leading luxury hotel brands, we’re able to offer you exclusive benefits that go far beyond what’s available online. These often include complimentary room upgrades, daily breakfast, spa or dining credits, early check-in and late check-out, and other valuable perks that add both comfort and value to your stay. Best of all, these added touches come at no extra cost to you—just one of the many ways we elevate your travel experience.